The following services are available for customers with active maintenance policies:
Technical Support
Vico Software's customer technical support team is available to assist you with any questions you may have about our products. Our email based technical support allows you to send us your questions any time it's convenient for you and you will get our response within one business day.
Vico technical support's standard business hours are 10:00am to 6:00pm CET.
You can reach us directly at techsup@vicosoftware.com, or by simply filling the form below.
Product Maintenance Releases
You will receive maintenance releases and hot fixes for free (upon request).
Product Updates
All new releases, which include significant feature enhancements, released while the maintenance agreement is active, will be available upon on request. Vico Software will notify maintenance customers when Maintenance Releases or Product updates become available.